If it does not function, inspect it for signs of damage. Verify that the Sleep/Wake button functions. Will not turn on, will not turn on unless connected to power, or unexpected power offġ. To do so, please follow the relevant steps in the following resource: The good news is that you are definitely within your warranty, so let’s check to see if we can isolate the issue to hardware. Wow! I am so sorry to hear that, I would be just as frustrated if my device didn't work as expected. IPhone 6 Plus, iOS 8.1 on same day as purchase. It's as dead someone replacing the internals of this phone with paperweight. People with iPhone 6 Plus', have you tried restoring from backup or currently using iCloud from an older device? Please reply so we can help diagnose this issue! I'm assuming it's hardware related because of this so how many other iPhones are affected?ģ. I've had iPhones for years now and have never seen such unresponsiveness. When I plug the phone into a wall outlet or into my macbook, I get NIL responses. Does this end my warranty? I still want to be able to return the phone if it gets faulty within the one year of purchase in case of any other issues.Ģ. I guess I have no option but to set up an appointment with the apple genius bar, as the lady from the apple store told me, and if he can't diagnose the problem, I will get a replacement phone free of charge.ġ. I have tried all these recommendations from that apple specialist and have had no success. However, this occurred when attempting to restore my phone from an iCloud backup. My battery is at 100% and hasn't turned on for a good 7 hours now. ONLY difference is that this is on the same day as when I purchased it. !!ĭead set serious, I have this problem too. And both times this has been my solution. (If it doesn't, plug back in and repeat steps every 10 minutes)ĥ) Plug the USB connector back into the computer or wall plug.Ħ) Leave phone alone to 10-15 minutes while it charges enough to turn it on. So this next step is touch and go, but it eventually works.Ģ) Keep cable plugged into phone, but remove it from the computer or wall plugin.ģ) Hold Home button and right hand side button down at the same time for like 30 seconds.Ĥ) Your battery symbol will return. If you try to charge it for 30 Minutes and it is still dormant, (No battery symbol, then From My experience, it's not charging or recognizing the charger. Ok So it appears that the phone is in some sort of dormant stage. IphoneĢ) When I plug charger in, there is no battery symbol that tells me it's charging.ģ) Without the charger, hitting any button does NOT bring up the batter symbol.ĥ) All attempts to do the things in the trouble shooting list fail I have found a solution that has worked both times. Not every question will be answered, we don’t reply to email, and we cannot provide direct troubleshooting advice.Hi there, I have had this issue twice. If not, we’re always looking for new problems to solve! Email yours to including screen captures as appropriate and whether you want your full name used. We’ve compiled a list of the questions we get asked most frequently, along with answers and links to columns: read our super FAQ to see if your question is covered. Choose wisely and use the range of options to your advantage to tweak incoming calls and text notifications to fit. The whole point of these various bypasses is to make sure you don’t miss something that’s vital.
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